Florence Cathedral Museum: 720 years of history in a constantly evolving app

For the new museum, the Opera del Duomo in Florence made the tough decision to build a custom app, with the intention to allow it to grow step by step through the observation of user needs. The result is a product which was released in record time, and allows visitors to discover the wonders of the museum, both from home and in interactive mode while enjoying the museum experience.

Thanks to the information collected by the system, stakeholders can imagine and plan new developments. The talk is a walkthrough of the design of this project: the problems encountered and the solutions that have lead to the success execution of a courageous choice.